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Bookshop and Café Person required

Bookshop and Café Person required

 Are you interested in working at Aardvark Books?

We are looking for a Bookshop and Café person to join our hardworking team!

 

BOOKSHOP ADMINISTRATOR wanted

at AARDVARK BOOKS & CAFE, Brampton Bryan

 

SUMMARY

 

Bookshop administrator wanted to manage online selling and bookshop processes, to serve customers in the café and help to run our busy events programme.

Hours: Minimum 30 hours/week (shop hours are 9am-5pm Monday-Friday); flexibility and some weekend working required.

Starting rate: £7.20 / hour

Start date: Monday 22nd February 2016

Closing date for applications: 12 noon Friday 12th February 2016

 

You will need to be sociable and presentable, have experience of retail sales and customer service, and good accuracy with basic figures and spelling (GCSE Maths and English, Grade C or above). Minimum A Level standard education, and ICT skills necessary: WP, handling databases/spreadsheets, email, and familiarity with internet selling. Good general knowledge and an interest in books are required as are flexibility, cheerfulness and enthusiasm.

 

To apply, please send covering letter and CV to: Sheridan Swinson, Director, Aardvark Books Ltd, The Bookery, Manor Farm, Brampton Bryan, Nr Bucknell, Shropshire SY7 0DH; Send by email c/o Sarah Swinson: ethelaardvark@btconnect.com.

 

Job Description and Person Specification

 

BOOKSHOP ADMINISTRATOR AARDVARK BOOKS & CAFE

 

SUMMARY

 

Bookshop administrator wanted to manage online selling and bookshop processes, to serve customers in the café and help to run our busy events programme.

 

Hours: Minimum 30 hours/week, (Shop hours are 9am-5pm Mon-Fri); flexibility & some weekend working required. Starting rate: £7.20 / hour

 

Start date: Monday 22nd February 2016

 

Closing date for applications: 12 noon Friday 12th February 2016

 

 

 

JOB DESCRIPTION – BOOKSHOP ADMINISTRATOR AARDVARK BOOKS & CAFE

 

1. Managing online selling processes

 

  1. Picking online orders and processing them; managing customer email queries; using Monsoon (a pricing database programme); preparing and uploading data to Aardvark Books website and other online platforms

  2. Cataloguing stock for online sale; cleaning and repairing books, listing & describing accurately and assessing price levels

  3. Keeping up to date with email, communicating with carriers, clients and suppliers

  4. Putting books physically into stock; arranging shelves and tidying

 

2. Bookshop and Café Sales

 

  1. Serving customers in both the bookshop and the café;

  2. Answering telephone and handling enquiries and telephone sales

  3. Handling cash and credit card transactions, cashing up, keeping records of sales

  4. Serving food and drink in café; maintaining clean working environment, keeping displays tidy and monitoring stock

  5. Ordering and monitoring stock; generating and managing special customer orders in bookshop

  6. General duties such as lighting and maintaining the woodburner, printing online orders, keeping café clean & tidy etc

  7. Greetings cards and stationery; ordering cards from suppliers; processing orders for Aardvark cards from distributor; stock monitoring

  8. Warehouse supervision and shop display management; maintaining an orderly and attractive environment

  9. Gallery Sales; maintain sales records for art exhibitions, arrange receipts, encourage purchasers

 

Finally, candidates should be demonstrably honest and of good character, be well-presented, have excellent social skills, show an interest in books, be able to handle responsibility and work under pressure in a busy environment.

 

 

 

To apply, please send CV to: Sheridan Swinson, Director, Aardvark Books Ltd, The Bookery, Manor Farm, Brampton Bryan, Nr Bucknell, Shropshire SY7 0DH; Send by email c/o Sarah Swinson: ethelaardvark@btconnect.com

 

 

 

CRITERIA – BOOKSHOP ADMINISTRATOR AARDVARK BOOKS & CAFE

 

Essential Qualities

Desirable Qualities

Personal

  • Responsibility, honesty, punctuality & reliability, flexibility and willingness

  • Neat, clean and presentable appearance

  • Ability to keep calm under pressure and to work fast, accurately and keep cheerful

  • Good memory and an eye for detail

  • Sociability – excellent communication skills, in person, on email and on the telephone;

  • Ability to deal politely with people without discrimination or prejudice

  • Working co-operatively with others

  • Ability to take initiative when necessary

  • Confidence when working alone

  • Good level of physical fitness: ability to cope with working in a large retail space and warehouse, lifting & carrying books

  • Good, accurate record-keeping

  • Good organisational skills

Personal

 

  • High standards of personal discipline

  • Excellent personal, visual & presentation skills

  • Excellent memory and attention to detail

 

  • Excellent sales manner when communicating with customers in all media

  • Being an excellent "people" person; welcoming people from all walks of life and responding with sensitivity to their needs

  • Ability to manage stressful situations and ensure positive outcomes

  • Being an excellent team player

  • Adaptability; ability to manage a team when required

  • Excellent and consistent record-keeping

  • Excellent organisational skills

Education & Skills

  • Good literacy and numeracy; accuracy with basic figures and spelling: GCSE Maths and English, Grade C or above

  • Minimum A Level standard education

  • ICT proficiency: confidence with all aspects of WP, handling databases/spreadsheets, internet and email programmes essential

  • Good general knowledge

Education & Skills

  • Degree an advantage

  • Excellent ICT skills an advantage

  • Understanding of publishing and the book industry an advantage

  • Familiarity with art, history, and the literary world

  • Understanding of basic bookkeeping processes

  • Level 2 Food Hygiene Certificate

Experience

  • Cash handling – demonstrably honest and reliable

  • Retail sales/ customer service– experience of face-to-face and online sales

  • Demonstrable interest in books and literature

Experience

  • Retail sales management;

  • Online sales management;

  • Work in book-related industry.

  • Events work or events co-ordination

  • Management of information systems /databases

  • Catering experience

 

 

 

 

Published by Aardvark Books Ltd on

2021
So long 2021, and hello 2022 A quick thought Christmas greetings and some sad news Thinking about Christmas John Challis Re-Remembered, Christmas Presents, thoughts on 2022 Independent Bookshop Day, Car Boot Sunday 24th October, books and thanks John Challis Wow weekend, lots of books and even comics Cultural prejudices are no different from any other Patience (how we all have less than we think we have) Aardvark Thoughts from Summer 2021 Cecily Book Launch - visions of the before time The Gentle Pleasures of Re-Reading, Job Applications The book tower of Brampton Bryan Nothing like a week's holiday This week at Aardvark the Three Ps: Pevsner, Penguin and Pots Bank Holiday Happiness, All UK online book orders now sent tracked, sad colleague news Car Boot fully booked, looks like a glorious weekend Aardvark May Car Boot Now Fully Booked, Open Bank Holiday Monday 12 Steps to Moving to the Country (Revised Post Pandemic Edition) Anyone feeling like some love to warm this cold climate? We are open today ( and yes I have seen the forecast AGAIN We are open this Bank Holiday Monday ( and yes I have seen the forecast) New inspiration is on its way We are open all weekend - new cake supplies arriving This week of opening has been a real joy We are now officially open We're Back - Aardvark Books Re-opens 12th April Alison Lurie the best contemporary writer on marriage has left us March 2020:-March 2021: The year the whole world jumped the shark Good day sunshine Good day sunshine Good day sunshine I need to laugh, and when the sun is out I've got something I can laugh about Three cheers for Donna Leon! Sorrows and Joys - the human condition What Makes for Perfect Romantic Fiction The first full week of lockdown ends with hope at last I blame myself Reasons to be hopeful for 2021: Part One
2020
You are still always a child until your last parent dies It was two weeks before Christmas and right through the bookshop New Aardvark Bookshop.org lists for Christmas Small business saturday is soo necessary this year Come celebrate the real spirit of Christmas at Aardvark Books An appreciation for Fela Kuti is just one thing I learnt from my wife Robert Frost was a great poet but not always right Random Thoughts from the New Lockdown 1 Success is a letter in the New Yorker in New York City It's easy like a Sunday morning Look to my coming at first light on the 5th day Don't despair we will still be here, and bookshop.org is here now too! People say I'm a dreamer Lockdown is definitely coming - people are buying games and sex books Yes Santa Claus is coming and you better make sure you have been good! We have sooooo many books in the shop! Little Women is great and Greta Gerwig is fab We will endure, our testament is written in stone Fanshaw Books and a bit of nostalgia Back to the Between Time, Christmas Wow what a ride! CAR BOOT NOW FULL CAR BOOT NOW FULL Musings for the Between Time 5 Car Boot, Car Boot, Car Boot Death of Roger Emmerson, English Civil War Society Musings for the Between Time 4 A coda to my earlier exchange of letters on the bookshop Musings for the Between Time 3 An email from an unhappy customer and my response Musings for the Between Time 2 Musings from the Between Time 1 Coda Musings from the Between Time 1 Random Thoughts from Lockdown - Final Edition Random Thoughts from Lockdown 6 Random Thoughts from Lockdown 5 Random Thoughts from Lockdown 4 Random Thoughts from Lockdown 3 Random Thoughts from Lockdown 2 Random Thoughts from Lockdown Tough times for the book trade, Amadeus Quartet, Lee Miller Documentary Our New Website, more musings, Titian or Titien , books and more Good Friday Blog Back to the new normal Aardvark News: dispatches from behind the lines A llittle kindness goes a long way Oh Boy not what I expected 2020 to bring Cathy Nardiello, the Coming of Spring, London Bookfair, lots more books Lots and lots of new titles A New Year dawns
2018
End of year thoughts Thanks for the Christmas Fair, Poetry Breakfast, 2019 Where does the time go? A return to normality? Autumn Brocante Back from Frankfurt, Brocante on Sunday, Winter Event Autumn returns Long time no blog Bank Holiday Monday - Vide Grenier hoorah! Vide Grenier on Monday, J L Carr Day on 1st September, H.Art opens on the 8th of September Art Books, Angelfest Kingsland, Vide Grenier, Carr Celebration, H.Art Brilliant Scarecrow Sunday, lots of books, looking forward to J L Carr, H.Art and Ludlow Food Festival, sad goodbye Scarecrow Sunday, Applications for Café position, Idle Thoughts of a musical & vinous bent Art Opening - Summer Sextet, Scarecrow Sunday, Radio Fame, Pop-Ups, lots and lots of books Meetings with Remarkable Books, Summer Sextet, Scarecrow Sunday So much has happened, and so much is coming up Fabulous May Brocante about to open ! Don't Forget - Bank Holiday Brocante Bank Holiday Weekend, Out of the Hills Art of the Print, Blue Haze Quartet, new cake selection, looking forward to the Brocante and beyond Bookfair books all stowed away, Art of the Print, Out of the Hills etc Aardvarks Back from Norfolk, Art of the Print, Point to Point, hard pounding What a week its been Busy week in the bookshop, 'Art of the Print', 'Out of the Hills' and Much More Big thanks to all who made Easter so fantastic! Snow again, busy week, April book bonanza, Easter and sculpture, Jazz amongst the bookshelves Snow no more, Borderlines Sponsored Film, even more books Opening Hours 3rd of March Closing Early 2nd March Valentine's event is finally here Spring Fair, Epic victory in Kingsland Quiz, 'The Bookshop' performance at Courtyard, Valentine's Event And so the new year turns Roadworks, new philosophy library and lots of CDs New Year and lots of books
2017
New Year Resolutions 2 New Year's resolutions 1 Nothings gives pleasure more than a good book, a beautiful music and a wonderful view Christmas Fair cancelled, Christmas opening etc Christmas Fair, Aardvark Christmas opening, 2017 Thanks Winter Event - Bill Sewell, Jobs at Aardvark Winter Event, False Lights Review, Aardvark in 2018 Employment at Aardvark Books October Brocante, Frankfurt update, Winter Event Back from Frankfurt, Brocante Sunday, much more to come Syrinx and Harp Arcadia at Aardvark, Frankfurt Bookfair, October Brocante, Weekend helper required 'Syrinx and Harp', October Brocante, new titles in store False Lights, Tickets for Arcadia Music, Stall bookings for October Brocante Ludlow Food Festival, False Lights Book Launch, Syrinx and Harp Why Buy Art? Health updates, Vide Grenier news, H.Art, Literary Ludlow, Book Launch: False Lights Only two days to the Vide Grenier Civil War Weekend continues, H.Art, Literary Ludlow, Launch of 'False Lights' Civil War Weekend Awaits Thank you for best wishes, Re-enactment, History books galore Aardvarks back in the saddle, Jazz Brunch and Sale, Forward to the Re-enactment and the autumn Aardvark is Cyclist heaven, Solstice Exhibition, Changes to Jazz Brunch line up Last weekend of Shropshire Hills Art Exhibition, and opening next week of 'The Solstice' And Humour Books, Music and Art: The answer to all life's problems Mad May Bank Holiday, Shropshire Hills Art Week, Even More Books Catch up, books and forthcoming exhibitions Map exhibition opening, Bank Holiday weekend Last weekend of Fire and Earth Ceramics exhibit, excitement ahead of 'Maps and Mansions', big house clearance An incredible 3 years CDs, Fire + Earth Ceramics exhibition Clwyd Art Fund, Shropshire Books, Map Exhibition, Fire and Earth, Stuart Davies London Book Fair, Building a Library-'Quartet for the End of Time', Books Books Books! In memoriam Paul Williams,London Bookfair Blow Up, Borderlines Film Festival, Blow-Up Part 1 Beautiful bright day, Peter May, Meetings with Remarkable Manuscripts Richard Strauss, Rodrigo on Building a Library, Valentine's Day, Peter Reynolds Musicologist, Art of France Valentine's Saturday Who would have known it - books are back in fashion Busy week at Aardvark Books! Hope Bright clear morning, and exciting events to come New Year 2017
2016
New Year's Eve 2016 Five reasons to be cheerful for 2017! Christmas Eve 2016 CHRISTMAS FAIR 2016 Xmas Fair on Sunday, Greg Lake, Abstract Expressionism at the Royal Academy Grey Sunday morning, but ice free Barbara Strozzi on Building a Library, nearly at the end of Frankfurt Books, plans for Christmas Fair Winter Event, plans for 2017 Wigmore Abbey, Poobahs, Leonard Cohen Summer sun, Wi-fi in Café, working through Frankfurt books, next year's programme Slight wi-fi delay Post Frankfurt, Show tunes, new staff member, the coming of wi-fi to Aardvark Café 9 days of problems, followed by a period of sanity Arcadia continues, Brocante next Sunday, yet more books Arcadia at Aardvark; Arcadia weekend; more book Last day of H.Art, that's it for exhibitions for 2016 Good news on Aardvark H.Art; new books in stock; October Brocante; Arcadia Music Jobs at Aardvark Books; H.Art, Autumn programme H.Art & Ludlow Food Fair Vide Grenier day and the weather is fantastic! Vide Grenier Excitement, David Evans, Jill Alford Sale, More changes Charity Sale Today, Vide Grenier on Monday History Weekend (Day 2) History Weekend; H.Art preparations The Poetry of Ted Hughes So pleased with our 'Take Five' Exhibition Fantastic opening for 'Take Five', wonderful summer sunshine Back from La Belle France to Scarecrows, Art and More Work Too Many Tears Books the ultimate consolation Geoffrey Hilll, Peter Florence,Marking Time, Food and Farming Day To Friedrich Schiller in profound gratitude from a poor bookseller An Artist's Life, tragedy in Yorkshire and France, Folio Society Books Shropshire Hills Art Week Exhibition well and truly open Brocante well underway! Opening times over Bank Holiday Weekend and Half Term Arcadia, Vivaldi, Flea Market, Bank Holidays Bliss was it in that Dawn to Be Alive Last day of the map exhibition; thinking about 'An Actor's Life' Shropshire Hills Art Week, May Brocante, Travel Books Non-Marches Interloper for last week of map exhibition Slow morning Wonderful Carlos Acosta Maps Exhibition Opened, Awful weather, Cozy Fire Maps, books, random thoughts LBF, New York Review of Books, Map Exhibition Yet more changes at Aardvark, H.Art already, more DVDs and loads of art books Busy week, peculiar nature of media, Lots going on in April Easter holidays at Aardvark Easter Saturday, Sad News - Jill Alford No claim to infallibility; lots new in Superb bright Sunday morning; changes to the bookshop Slow start, busy week coming up Stop Press - wonderful children's books Beautiful morning, exciting days and weeks ahead As You Like It, the return of the sun Saturday Morning, the wonder of David Sedaris, Carter Dickson More and more and more books, Lucie starting, 'The Garden' Stunning sunny day, thoughts on London and being a country mouse Death of Mary Campbell, CD Review and R3 Schizophrenia, Wes Montgomery and Milt Jackson, fantastic academic library purchase Great Valentine's Day, Cimarosa, Friday Night Lights, Exciting News of Aardvark Appointment Valentine's Day is upon us Any Questions, Valentines Day, Jacques Rivette, James Lee Burke Two good pieces of news, Valentine's Day, Changes to tax reporting for small businesses and the self-employed, Working at Aardvark, D is for Doyle, Davis, Dexter, Deaver, Carter Dickson, Dunant, Durbridge, Dodge and Dickens Extending deadline for job offer, 'The Garden', Sale Tent Wonderful Royal Ballet, less than wonderful politicians Last weekend of sale - but don't despair Quite a busy month Bookshop and Café Person required B is for Bludgeon, Beaton, Bentley, Berkeley, Martin Beck and Burke First day of aardvark sale, job applications, cold weather, thoughts on the year CVs, Sale and more and more books More books for 2016 A is for Alibi, Ames, Allingham and Ambler Change, Change, Change 2016
2015
Post Christmas Thoughts Japanese Single book bookshop Busy day Christmas 2015 Books and opening times update Flaxman the magnificent; Christmas idea; last chance to see Fantastic day, beautiful morning So many art books and all for sale at incredible prices Only one more Aardvark Event before Christmas! Winter Event arrives on time Paris, Culture, What we leave behind Busy Beavers A wet day ... Autumn alert Frankfurt, Culture and Fleamarkets Through the fog, poetry and much more beside Books take centre stage - but art has a last hurrah! Back to life, back to reality H.Art, Ludlow Food Fair, Craaaaazy! Art, Art and a little food too! Phil Rickman at St James', Wigmore The pleasures of selling a special book The pleasures of Spenser Vide Grenier, H.Art, Non-stop activity Phew! Re-enactment under - our biggest ever Extraordinary evening at Brecon Summer Lightning Great opening! Back from an unsettle France, to a summer of madcap Aardvark Activity Make Your Summer Count! Make Your Summer Count! One door closes ... Long days, the Food Fair Camaraderie History is not Bunk ( it's official) Fantastic Iceland; Countdown to Food Fair Iceland is up, and will open tomorrow! Last weekend of Shropshire Hills Art Week, Food Fair, New Books Food Fair, New Books, Iceland Exhibition Fantastic opening to Shropshire Hills Art Week Bank Holiday Brocante Underway! Non-stop Aardvark craziness Great Lecture, Last day of the map exhibition Quiet days are made for Aardvark Books The Art of the Personal Lest any -one should think that there should be any lowering of the cake quality First week without Catherine; Maps Exhibition bonus; Brocante Update Last day for Catherine; great trip to London Bookfair; New Books in Stock Exhibition; George Butterworth; random culture Sunny Easter Monday; crazy Easter Saturday You heard it here first The exhibition is up; fingers crossed for Saturday! New members of the team; Easter events; Map exhibition Book Buying, CD Buying, Fantastic Eclipse Things I forgot Life moves pretty fast. If you don't stop and look around once in a while, you could miss it. RSC 'Much Ado', new books, Welsh and World Book Day February ending, can Spring be far behind One down ... New Books, New Books Science Fiction; change is afoot New Carpet, Change, the Year Ahead Out of the loop If only we were all Charlie 12 Steps to Moving to the Country
2014
2015 awaits And at last it is Christmas Eve An endless river of books, a dreck day, a warm hearth Christmas Fair 2015 Christmas is very much upon us Christmas in the bookshop Busy Sunday, Wenlock Books Christmas Tree Flea Market Heaven More Upbeat Frankfurt; planning for Brocante Antiquarian Sales, children's books, Frankfurt preparations A quiet weekend, but some great sales! H.art sales! H.art carries on for two weeks Our H.Art exhibition is now hung and ready to open H.art is nearly here Vide Grenier, H.Art and onwards DVDs and CD's at Aardvark Books Day two of the history weekend History Weekend Preparations Previously in Aardvark Books ... Huge library purchase; last copies anywhere of Jo Brand Memoir Food, Food, Food First purchase for next year's map exhibition Why does dealing with publishers need to be so frustrating (2) Why does dealing with publishers need to be so frustrating Culture Vulture HIstory and fun this summer A warm Saturday in June Great response to the inaugural South Shropshire Art Week June starts with a bang Nearly a month on Driving rain cannot stop us What a month it has been Saddest News Imaginable Busy, Busy, Busy Quiet before the storm Thinking about books and bookselling Age recommendations on children's books Sunshine and children's books Theology Books and sunny weather Under the Hammer Valentine's Market All roads lead to Aardvark & Flavours of Hereford Festival Water, water everywhere ... Sale expectations The changing faces of winter 2014 comes with a fast forward button On tenterhooks with V I Warshawski Online Bookshop up at last ; acquisition of major literature library New Year Resolutions